Refund policy

Refund Policy 

Thank you for choosing Esencia. We truly appreciate your support.

With our small business being very new, once an order is placed it cannot be canceled. 
ALL ITEMS ARE FINAL SALE! No exceptions.

We are currently not accepting any returns or exchanges. We advised you to please carefully read the detailed descriptions with the materials and fit of the items provided. If you have any questions about an item, we would love to help. Please feel free to message us. We appreciate your understanding.

Please email us at ebvcustomservice@gmail.com for further questions or concerns.